INDUSTRY NEWS

OUR TEAM

Alastair McCracken – Chief Executive Officer

NOVUS Community Management, Dubaialastair OUR TEAM

Alastair has over 25 years experience in the tourism and residential resort development industry, specializing in the conception, structure and operations of mixed use destination resorts and residential communities. He has worked in senior management roles establishing and opening Hamilton Island Resort and Hilton International hotels in Australia, with Hyatt International properties in Sydney, Coolum, Jakarta and Bali.

Alastair is a specialist in the management of strata titled communities (being licensed in Australia as a Resident Unit Manager) and has advised on the long term governance and community management structures for leading residential and resort communities across Australia. He has also prepared detailed management feasibility studies for leading Brisbane developer Meridien and has led the establishment of Couran Cove Island Resort – one of Australia’s first integrated, mixed use eco-tourism scheme. Couran Cove’s 23 national and international awards for design, construction and operation are testimony to his experienced leadership at the forefront of ecologically sustainable design and development.

Alastair has been joint CEO of NOVUS / PRDnationwide for the last two years, and has nurtured the growth of NOVUS to now be one of the largest Owners Association Management companies in the Middle East.

Contact Alastair now.
Email: alastair@ncm.ae Phone: +971 4 395 1299

Alan Rowlands – General Manager

NOVUS Community Management, Dubaialan OUR TEAM

Alan Rowlands is a qualified accountant with extensive experience in the property management, real estate and construction fields. After 9 years as a Chartered Accountant in Public Practice, focusing on Body Corporate (Strata) Management Alan then owned and operated a Real Estate business in Auckland for 11 years, specializing in property management and Body Corporate administration.

As chief financial accountant for the Gulf Harbour Group he oversaw the development of major mixed use resort and residential communities in New Zealand.

In the region since March 2008, Alan has focused specifically on the new field of Strata Management, as both an investor in a new management company, and a senior manager in Dubai’s largest Community Manager. Alan brings a unique combination of professional sills experience in real estate, accounting, property management and development to the careful administration of Owner’s Associations in the volatile Dubai marketplace.

Contact Alan now.
Email: alan@ncm.ae Phone: +971 4 395 1299

Stephen Horner – Senior Community Manager

Novus Community Management, Dubaistephen OUR TEAM

Stephen Horner brings considerable management and consulting experience to the Novus team, having worked in Community Management for more than 12 years both in the UAE and abroad.

As a senior manager for one of Dubai’s largest property development and asset management companies, Stephen was involved in establishing the owners association management and consulting business unit responsible for managing some of the world’s largest developments.

Stephen has also worked as a development consultant for one of Australia’s largest community management companies, providing professional community management advice on residential, commercial, industrial, and large scale mixed-use masterplanned developments.

Contact Stephen now.
Email: stephenh@ncm.ae Phone: +971 4 395 1299

Natasha Jackman – Senior Community Manager

Novus Community Management, DubaiNatasha e1364116054737 OUR TEAM

Natasha joins Novus with over 8 years’ experience in the Real Estate, Community Management & Strata Management industry. Having worked in the UK, Canada & Dubai, Natasha has diverse knowledge in the Owners Association management field and Strata Law. Natasha studied Strata Management & Strata Law at the University of British Columbia in Canada and has completed the RERA certifications and Brokers license in Dubai.

Natasha takes great pride in managing her portfolio professionally, honestly & ethically and is a valued Community Manager within her NOVUS Team.

Contact Natasha now.
Email: natasha@ncm.ae Phone: +971 4 395 1299

Stephen French – Business Development Manager

Novus Community Management, Dubaifrench OUR TEAM

Stephen French has been living and working in Dubai from 2008. Prior to moving to Dubai, Stephen was Portfolio Manager of Foreign Exchange for a private hedge fund in Australia.

Initially working with PRDnationwide’s sales and leasing team, Stephens exposure to all facets of retail property through the implementation of the Dubai Strata Laws have given him a comprehensive understanding of the requirements of owners and developers alike.
Stephen is a multi skilled professional who is responsible for Business Development as well as integrating the various areas of Community Management.

Contact Stephen now.
Email: stephenf@ncm.ae Phone: +971 4 395 1299

Engin Togrulca, Community Manager

NOVUS Community Management, DubaiEngin e1364116085152 OUR TEAM

Engin has over 8 years of local experience in Property and Community Management.  In the region since August 1999, Engin has specialized in Jointly Owned Property Management and has managed prestige developments all over Dubai.

Engin has been actively involved in preparation of annual service charge budgets, daily management of common areas, Preparing and attending General Assemblies, Board meetings and advising Owners & Association Board Members on Administrative, Governance & Compliance issues. Engin has completed all required certificates by RERA &  having lived in UAE for 12 years he can speak very good Arabic.

Contact Engin now.
Email: engin@ncm.ae Phone: +971 4 395 1299

Rajesh Hegde, Community Manager

NOVUS Community Management, DubaiIMG 9643 Copy e1364118003573 OUR TEAM

Rajesh is a professionally qualified Civil Engineer bringing to the table over 12 years of diverse experience across FM, Community & Property Management, Retail Development, Real Estate Sales, Construction and Project Management in the UAE and abroad. Previously before joining the NOVUS Team Rajesh was instrumental in the set-up and operation of the Owners Association for a large 50 million square feet Gated Villa Community.

With his extensive and diverse background, Rajesh joined Novus Community Management, bringing with him strong techno-commercial and customer service skills to his new position as Community Manager.

Contact Rajesh now.
Email: rajesh@ncm.ae Phone: +971 4 395 1299

Noha Issam Eldin Mohammed, Community Manager

NOVUS Community Management, Dubainoha 241x300 OUR TEAM

Prior to joining Novus Noha has been working as a Property Management Executive with one of the leading Facility Management Companies in UAE.

During this period Noha was responsible on facilitating the delivery and the handover process of some of the most prominent properties in Dubai from the Main Contractor to the Tower Developer and back to the Individual Units Owners.

She has been managing all the aspects of the property to insure proper maintenance and delivery of services to the property was one of the most important roles that Noha was handling. Her skills along with customer service oriented attitude are put together to contribute in her new role as a Community Manager with Novus Team.

Contact Noha now.
Email: noha@ncm.ae Phone: +971 4 395 1299

 

Don Fonseka – Community Manager

NOVUS Community Management, Dubaidon OUR TEAM

Don has over 18 years’ experience in Five Star Hotels, Residences, Facility Management and Human Resources Management in the Middle East.

During this period Don has been involved in the pre-opening of 6 five star international hotels and Residential towers. He has also managed over 4800 Residential Unit for 2006 Doha Asian Games.

Contact Don now.
Email: don@ncm.ae Phone: +971 4 395 1299

Babul Akhtar – Community Manager

NOVUS Community Management, Dubaibabul OUR TEAM

Babul has strong operational and strategic experience with over 15 years in property management in London and Dubai. As an Association Manager for Emaar Properties PJSC, Babul was responsible for overall management of prestigious communities in Downtown Dubai, including Old Town Island, dealing with VVIPs, budget management in excess of AED 40M, contract and performance management of all FM service providers and of course, Home Owner Associations. Babul participated and chaired evaluation committees for tenders on core Facilities Management contracts which resulted in overall savings of 15%-20%.

As a Property Manager in London, Babul lead on management of both social and private sector housing, overseeing major renovations and community projects. He has worked for large organizations and brings strong corporate governance and strategic experience to ensure owners assets are managed well. Babul has a Master’s Degree in Management from Coventry University, England.

Contact Babul now.
Email: babul@ncm.ae Phone: +971 4 395 1299

Adel Gasan – Community Manager

Novus Community Management, Dubaiadel OUR TEAM

With 7 years of experience in the Real Estate industry, Adel brings with him a fresh and dynamic management style combined with both Strata and Community Management experience. Having worked in the in United Kingdom and the Middle East he is able to utilize cross-cultural knowledge and regional understanding to present innovative solutions to community functions.

Whilst working for the prestigious Pearl – Qatar project Adel aided in the development of the Community Management Department, including the enhancement and implementation of Master Community policies and procedures. Adel has also been recognized as a driving force in facilitating successful community initiatives whilst monitoring and encouraging community enhancement as a whole.

Adel’s strengths include planning and sustaining community directives in order to identify and establish a healthy, viable community environment. This includes researching and providing recommendations on Community Development opportunities.

As an Association Manager for The Pearl Owners Corporation (TPOC), Adel was responsible for the management of a luxury property portfolio on The Pearl -Qatar. His role involved the implementation of Community Management services for Owners Associations managed by the corporation whilst supervising the administrative, financial and property management of common areas. Adel’s duties also included performance management of FM service providers and accountability for the successful management of the Owners Associations in his luxury portfolio. Adel believes it is important to frequently meet with boards and committees to ensure that owner’s assets are managed to the highest level attainable

Contact Adel now.
Email: adel@ncm.ae Phone: +971 4 395 1299

Hannah Orchard – Community Manager

Novus Community Management, Dubaihannah OUR TEAM

Hannah brings considerable key account management experience to the Novus team with over 6 years’ experience in the UAE market. Hannah has a strong background specializing in Corporate Key Account Management, working with companies such as BP, JPMorgan Chase and AT Kearney. Prior to Dubai Hannah worked within a UK regional real estate company implementing lettings and property management services.
As a Community Manager for Novus Hannah is responsible solely for the management of Elite Residence in Dubai Marina.

Contact Hannah now.
Email: hannah@ncm.ae Phone: +971 4 395 1299

Sunayna Bhambhani – Community Manager

NOVUS Community Management, Dubaisunayna OUR TEAM

Sunayna Bhambhani has been a part of the Facilities Management industry in the UAE for almost 4 years and has acquired the skills for the business which include both operations and business development. Her background includes hospitality and tourism alongside with Facilities Management in different countries which include Nigeria, Singapore and Dubai. Sunayna joined Novus in October 2013 as a Community Manager for the Seasons Development in Jumeirah Village Circle.

Contact Sunayna now.
Email: sunayna@ncm.ae Phone: +971 4 395 1299

Deepa Swaminathan – Manager, Human Resources

Novus Community Management, Dubaideepa OUR TEAM

A Dynamic result oriented professional with a academic degree in Commerce, she has handled multiple tasks in her previous assignments as an Office Manager and Project Administrator especially in large projects and infrastructure development companies in the last 15 years out of which 12 years in UAE with leading names like DUBAL, Emaar & Omniyat.

She has worked in diverse fields such as Information technology, Human Resources & Administration, CEO’s office as Office Manager, Commercial Coordination, Project support, Customer care, Audit in MNC’s, adding value and creativity in each of these domains which has been much appreciated by her colleagues and seniors and has proven herself to be exceptional performer with these companies.

With this background she Joined Novus communities in May 2011 and is already involved in some of the key areas of the company in HR, Administration, Office Automation etc as part of a young and dynamic team and is keen to prove her credentials and bring in all her experience and creativity to help the company march forward in the coming years.

Amanda Gray – Customer Service Manager

Novus Community Management, Dubaiamanda e1364283706318 OUR TEAM

Amanda is a valuable addition to the Novus team bringing with her more than 30 years’ experience in business and administrative processes. Having worked in a variety of countries and across a broad spectrum of industries she has developed a high level of customer service expertise and skills with valuable experience in dealing with multiple nationalities and cultures. For these reasons she has been coordinating the NOVUS Customer Service division with a team of 5 reporting to her since 2011. She is qualified in IMS Audit, along with Health and Safety procedures. Dubai has been her home for over 13 years, the last 3 within the growing Owners Association industry.

Contact Amanda now.
Email: amanda@ncm.ae Phone: +971 4 395 1299

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